Terms, Conditions & Privacy

It is very important to read and understand all our terms below before placing your order with this site (www.cghome.shop)  

By placing your order you agree by these terms.
We currently accept VISA, MC and  PayPal.  All prices are in US funds. 
On your statement you will see a charge from KAMISORI INC. which is the owner of CG Home & Lighting Co brand. CG Home & Lighting Co is owned and operated
by Kamisori Inc.     
Standard UPS shipping usually take 4-6 business days to arrive within continental US and most of Canada. Some products are shipped
via special freight services which can take 2-3 weeks to get delivered. If you need to have your order by a certain date, we urge you to 
call us to place your order so we can give you alternative or faster shipping options. 
To meet our high standards of service, regardless of volume, all orders are shipped out within 24 hours of order.  If it is a 
weekend or a holiday orders are shipped the very next business day.  
International Shipping Note:
Please make note that for international orders sent, we are not responsible for any taxes or duties that may or may not be 
charged by your country.     
Sales Tax:
Our main location is in Markham, Canada therefore Canada buyers will be charged a 5% GST and Ontario buyers will be charged 
13% HST upon checkout .  Buyers from anywhere else will NOT be charged any sales tax.
Walk in customers:
Our billing currency for walk-in customers in our stores are in Canadian dollars. Since our standard pricing is in 
US dollars we use www.xe.com to convert US prices (listed on this website) to Canadian currency and bill in Canadian dollars ( 
unless specifically requested otherwise to be billed in US dollars).
www.xe.com provides the most accurate and real time exchange rates. If your in Canada and want to be charged in Canadian dollars
please call us to place your order.
Return Policy
Returns are accepted within 30 days of purchase. If any product(s) is being returned an email must be sent to us prior to returning it so we can reply back with return instructions 
along with a return authorization number if need be. All orders MUST be shipped back and received within 30 days of purchase in order for us to 
accept the return.  This means we must have the returned shipment back in our facility within 30 days of order purchase date.
1) Refunds:
A refund will be processed ONLY if the box is shipped back unopened and in as-shipped condition.  If the box has been opened or product 
used/assebled we will NOT be able to process a refund (NO EXCEPTIOS). In this case a store credit or exchange will be options.   
On all returned larger orders of $750 or more, there will be 
a 18% re-stocking fee.  We charge this fee because we must recondition the returned product overseas and re-import them.  
This fee is non-negotiable.   
2) Store credit/exchange
A store credit or exchange can be applied on any product that is shipped back within 30 days of purchase.
It can be returned as long as its not damaged or show signs of excessive wear or abuse.
Privacy Policy
Personal and financial information
KAMISORI Inc. (CG Home & Lighting Co is owned by Kamisori Inc.) is 100% committed to protecting your privacy online and offline. We will never ever give out, sell, rent or 
transfer you personnel information to any individual or company.  We use consumer information strictly for the sole purpose of 
filling orders, providing order status, providing promotional information and enhancing our website.  
On your statement you will see a charge from KAMISORI INC. which is the owner of CG Home & Lighting Co brand. CG Home & Lighting Co is owned and operated
by Kamisori Inc.  
Email Solicitation
Our customers will never receive any continual email solicitation from us (www.cghome.shop) , unless the customer 
consents to the solicitation anywhere on our site, at the end of checkout, or through a double opt-in process. And, if the customer 
does consent to receive email from us, we agree to have a simple unsubscribe option available, along with unsubscribe 
instructions in every email.
Disclosure to Third Parties:
We use third party service providers such as banks (if payment was made by money order or check) or delivery companies to 
assist us in fulfilling your order. These companies use your information to authorize payment and to deliver your order to you.
Otherwise, we do not sell, rent, share, or transfer your personal information to third parties. The information you give us is 
confidential, and will not be sold or given to any individual or company or organization. This is our simple promise to you.
Customer Service:
Should you have any questions about privacy please contact us by email at sales@cghome.shop or by calling 
1-844-694-5489 (1-905-264-7979 local)
This Web site, its design, and contents are copyright of KAMISORI Inc..  All rights reserved.
All materials contained on this site are the property of KAMISORI Inc. and are protected by United States, Canada and 
international copyright laws. The compilation of all content on this site is the exclusive property of its respective owners and 
KAMISORI Inc.. You may not reproduce, modify, distribute or republish materials contained on this site (either directly or by 
linking) without our prior permission. You may not alter or remove any trademark, copyright or other notice from copies of content 
unless prior permission is given by KAMISORI Inc.
Trademark and Intellectual Notice
All trademarks, service marks, trade names, trade dress and logos appearing on the site are the property of KAMISORI inc.
For permission to reuse any material from the this site, contact us:
PHONE: 1-905-264-7979
Limitation of Liability
KAMISORI Inc.l shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the 
materials on this site or the performance of the products, even if KAMISORI Inc. has been advised of the possibility of such 
damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the 
above limitation or exclusion may not apply to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly 
forbidden. Impersonation of others, including a KAMISORI Inc. or other licensed employee, host, or representative, as well as 
other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any 
content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise 
objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give 
rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or 
become members of any other commercial online service or other organization.
Participation Disclaimer
KAMISORI Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, 
and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing 
you with the ability to view and distribute user-generated content on the site, KAMISORI Inc. is merely acting as a passive conduit 
for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, 
KAMISORI Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, 
defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual 
property right of another or (d) offensive or otherwise unacceptable to KAMISORI Inc. in its sole discretion.
You agree to indemnify, defend, and hold harmless KAMISORI Inc., its officers, directors, employees, agents, licensor's and 
suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable 
attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including 
negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
By using our site, you consent to our Terms and Conditions.   
Feedback and Questions
We welcome your questions, comments, and concerns about Terms and Conditions. Please send us any and all feedback 
pertaining to privacy, Terms or any other issue: